Overview

At Digital Ultras, we strive to deliver your digital products quickly, securely, and without complications. This Shipping Policy outlines our digital delivery process, timeframes, and customer responsibilities to ensure a smooth experience.

Order Processing

1. Processing Time

Orders are typically processed within 24–48 hours after payment confirmation. Orders made during weekends or public holidays may experience slight delays.

2. Digital Delivery

Once your payment is verified, your license keys, product download links, and relevant details will be sent directly to your registered email address.

3. Confirmation Email

A confirmation email containing your invoice and delivery details will be sent immediately. If you don’t receive it, please check your spam or junk folder.

Delivery Issues & Support

4. Non-Delivery

If you haven’t received your product within 24 hours post-processing, contact our support team for prompt resolution.

5. Incorrect Information

Customers are responsible for providing accurate email addresses. Digital Ultras cannot be held liable for delays due to incorrect contact information.

6. Technical Assistance

Our support specialists are available to help with installation, activation, or troubleshooting related to your product delivery.

General Information

• All products are delivered electronically; there are no physical shipments.
• Delivery time depends on email provider speed and network conditions.
• Keep your license details safe for activation or future reference.
• Any delivery disputes must be raised within 7 days of purchase.